Get IT Solutions & Support
Get IT Solutions & Support
Mobile IT department services. Specialising in System
Development & IT Maintenance/Support in Sydney, Australia
Dedicated Managed Hosting
Dedicated Managed Hosting
Get peace of mind with our managed hosting of your most
important assests. Whether it’s a web, file or application server
High Speed Gateways for China
High Speed Gateways for China
Creating Internet Gateways for your overseas operations.
We specialise in supporting your Chinese Offices.
Frequently Asked Questions

My company is thinking about an Open Source / Linux solution. What are the advantages?

Here at New IT, we are fluent in both MS Windows and Linux. Our team often recommends Linux because it's open source software, meaning the programming code is freely available, constantly evolving and being improved upon by other developers.

Linux operating system software is much more secure and stable than Microsoft's and is virtually virus proof and spyware proof. And Linux software is either free or very cost effective compared to proprietary software. Now that Linux / Open Source has been around for about a decade, it has matured to the point where maintenance requirements are minimal. So it saves you money when you acquire it and it saves you money in repairs and upkeep down the road. This isn't a commercial for Linux... just our frank observations!

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How do I know that New IT is knowledgeable about my company's IT challenges?

We invite you to learn more about New IT's background and experience by reading our About Us page and our Case Studies. Plus you'll find a list of our supported technologies here.

Or feel free to contact us directly. We'll be happy to provide you with a no obligation proposal and quote for your project.

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What makes you different from other IT consultants in the Sydney area?

We are a small group of IT professionals who challenge ourselves to always seek and find new ways to improve our clients' systems. When we work with your business, we don't think of ourselves as outsiders breezing in to solve a single problem and then breezing out again. We consider ourselves part of your team, equally responsible for the success of your project and your company.

And because we are a small business, we understand the importance of the bottom line, how every penny counts. So we apply the same ROI standards to your project that we apply to our own... helping you achieve a greater return on investment than you expected while meeting the IT goals you set out.

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What kind of companies hire you for IT work?

Companies with between 15 to 100 computers find our services well suited to their needs. We tend to work with small to medium size businesses that are very dependent on their IT infrastructure and internal networks. For example, many wholesalers hire us to support and maintain vital databases that control sales, inventory, and other business processes.

As well, other IT companies outsource work to us when they need our expertise in certain areas or if they have temporary staffing shortfalls.

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Support plan services

All services writen below is a standard pack of services for rolout with every support plan. This list is continiously updating. If we develop new service that can be installed on supported system you will automaticly receive this service for free during systems update schedule. Longer you stay with us - more advanced systems you have.

Most Companies got access to the Internet, in most cases it is ADSL service or Cable connection. To share Internet with all computers connected to your local network you should have some services to be configured. We will configure it for you.

  1. Firewall - it is protection for your computers connected to your local network from intrusions through Internet. Without this service you are vulnerable to viruses and hackers, your personal and commerce information can be stolen or deleted.

  2. NAT - without this service you can not share internet access with you office computers. This service is also necesary if you wish to host some applications in your local network and give access to this applications for your customers through Internet from outside.

  3. Routing - this service help to network packets from you computer in your local network easily find computers in the Internet to establish communication.

  4. DNS - when you type www.some-web-site.com in your Internet browser this server resolve typed name in IP-address and connect your computer to the destination site.

For computers to successfully and efficiently operate in your office or home Local Area Network you need some extra services to be rolout. This services helps you to see your computers over the network, to exchange files and put data on the network shares, to print, etc.

  1. DHCP - when you turn on your computer and operating system is loaded, this service assign unique network address to your computer. This address helps to computers systems on the network to distinguish your computer from others. Without this address your computer cannot access network.

  2. SMB - this service helps to find/store/remove/copy files over the network. Also this service check your permissions to do manipulations with files and prevent unauthorized access. This service provide print services as well.

  3. WINS - using wins, windows 95/98/me/NT operating systems can find each other in the network neighborhood. This service send requests to the network and put every computer that it can find in to the database. When you open your browser to look at your local area network wins service send you a list af all computers that present in your network. Operating systems Windows XP/XP Pro/200 also can use this service to recognize network computers but they can use DNS system as well.

  4. SMTP - it's provide you with ability to send e-mails through the server on your local network. Sending e-mails will be faster and server will be in control of your e-mails delivery.

  5. FTP - if you want your customers or partners can download some information or files from your network you can put it on your own ftp-server espesialy configured for you. Your customers or partners will have to use password to login to your server to prevent access of unautorized persons.

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My company is thinking about an Open Source / Linux solution. What are the advantages?  

Here at New IT, we are fluent in both MS Windows and Linux. Our team often recommends Linux because it's open source software, meaning the programming code is freely available, constantly evolving and being improved upon by other developers.

 

How do I know that New IT is knowledgeable about my company's IT challenges?

We invite you to learn more about New IT's background and experience by reading our About Us page and our Case Studies. Plus you'll find a list of our supported technologies here.

Or feel free to contact us directly. We'll be happy to provide you with a no obligation proposal and quote for your project.

 

What makes you different from other IT consultants in the Sydney area?

We are a small group of IT professionals who challenge ourselves to always seek and find new ways to improve our clients' systems.